Along the way, it evolved into a collaboration of dynamic team players. Each offers a unique specialty. Collectively, we provide a solid business solution focused on making the process of business easier for you. It's what we do. It's who we are.
We are Level Smart.


Founder, Lead Consultant

Our founder and leader is a dynamic business strategist and accomplished organizational consultant.  In other words, she helps clients wrestle with their thorniest and most complex problems and find creative, workable solutions.  She is insightful, authentic and solution-driven, an outstanding facilitator and advisor with a keen ability to ask the right questions at the right time. She has earned the trust of many top-level executives who rely on her to lead their organizations through challenging times and to help them realize significant and positive change.

Before launching her consulting company in 2000, Jennifer gained valuable corporate expertise in the beverage and health care industries with The Coca-Cola Company and Glasrock Home Health Care. 

Jennifer is active in her community and understands the nonprofit world from the inside. She was an early board member and President of Hands On Network and is in her sixth year as a board member at Cliff Valley School, a private, secular school. 

A graduate of Emory University, Jennifer earned her Master of Science in Human Resource Development from Georgia State University. She and her daughter, Kathryn, live in Atlanta with a white dog named Chocolate. 

 

Lori Addicks
Facilitator
Lori understands people and what makes them tick – or not.  She is an enormously talented and creative facilitator with 20+ years of human resources experience.   She’s worked in retail, manufacturing, home healthcare, consumer products, and real estate.  She specializes in getting the right people in the right job at the right time.  She helps organizations figure out how to inspire people to get the desired results, especially in challenging multi-generational and multi-cultural workplaces. 

Before joining Level Smart, Lori was Vice President, Learning and Development for Post Properties.  Lori also spent 13 years as a Senior Consultant and Manager, Learning Operations, for The Coca-Cola Company.  

Lori is an Executive Board Member for GAIEF (Georgia Apartment Industry Education Foundation), and has served as a keynote speaker for the National Multi-Housing Council, National Apartment Association, the Greater Atlanta Chapter of ASTD, and the Technology Association of GA. She has guest lectured at the University of Georgia, Georgia Tech and Emory University, among others.

In her (spare?) time, Lori and her photographer husband ski, bike, and run marathons.

Writer/Communications Specialist
Bonnie is a picture-straightener, literally and figuratively -- a perfectionist with a keen eye, committed to getting things right. She’s spent a lifetime studying what it takes to be an effective communicator. That knowledge, combined with her talent for cutting through the clutter, is why so many clients want her involved in their information-gathering, analysis, and planning efforts.

She has developed and delivered training programs for Lee Hecht Harrison, a global career services company; facilitated numerous leadership, team-building and decision-making programs throughout the U.S.; and assisted corporate and institutional clients in creating and writing policies and procedures to meet growth objectives.

Bonnie earned a master’s degree in language from Auburn University and taught at the University of North Carolina-Wilmington before co-owning and managing one of the earliest Century 21 real estate franchises in South Carolina.  Later, as Vice President of Public Relations and Communications, she was a founding member of the management team that launched a national property management franchise corporation.

Bonnie has a unique approach to drought conditions in Atlanta. She’s “planting” her garden with recycled bottles instead of flowers.

Financial Consultant
Christy is our financial expert, a consultant with a natural gift for demystifying complex issues and helping our clients find straightforward solutions to their sticky financial problems. Clients appreciate her ability to assess budgets and cash flow problems quickly and accurately, and to address them within the context of current economic conditions.   Once Christy is “on the case,” her clients know that a solution will be found that is effective and protective of their best interests. 

Christy is the 2009 President of the Atlanta Botanical Garden’s Associates volunteer group, and has chaired numerous events for the Garden.  She also collects vintage costume jewelry.

Christy earned her Bachelor of Business Administration and Master of Business Administration degrees from Georgia State University and is licensed as a Certified Fraud Examiner.

Communications Consultant/Facilitator
Gillian has more than 25 years experience in national and international communications, including 15 years in management and leadership positions.  She gives not-for-profit clients fresh insight into communicating internally and externally.  As a facilitator she helps groups talk openly and honestly, even in the most delicate situations.  Clients rely on her creative and strategic thinking and professionalism.

As a communications expert, she has worked with the Governor’s Council on Developmental Disabilities, the Coca-Cola Scholars Foundation, Dance Theater Workshop in New York and Visiting Nurse | Hospice Atlanta.

Gillian's corporate experience includes developing and leading successful public relations departments for NBC-TV, E! Entertainment Television and the Travel Channel. She started her career as a journalist and broadcaster in Los Angeles, writing for the Herald Examiner, Los Angeles Magazine, California Magazine, and reporting for the local National Public Radio affiliate. She is a member of the Public Relations Society of America and the Atlanta Press Club.

When she’s not participating in triathlons or volunteering at the Ironman World Championships in Hawaii, she’s sculpting, reading or watching TV news.

Office Manager
Claire develops and manages Level Smart’s operations to ensure exceptional customer service. In addition to creating and managing the firm’s operations, Claire oversees all research efforts. Her expertise in multiple software packages and e-survey design and implementation translates into insightful marketplace information for our clients.

Prior to joining Level Smart in 2006, Claire worked primarily in the television industry. She managed the myriad details of non-fiction television production at Turner Broadcasting for over 8 years. From 2003-2006, she was Public Relations Coordinator for an Atlanta-based PR firm with national and international clients in cable television, sports, healthcare and the nonprofit world. Her many responsibilities included research, media relations, client reports and office management.

Claire has a BA from The College of Charleston, South Carolina. She lives in Atlanta with her husband, Michael, and three children.  Her favorite TV show is “The Office”. 

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